AI Receptionist for Small Businesses
Answer routine questions, capture leads, qualify customers, and help people schedule appointments—even when your team can't pick up.
The workflow at a glance
- 01
Caller
- 02
AI receptionist
- 03
Calendar & CRM
- 04
Your team
The problem this solves
- Calls go to voicemail while your crew is on a job.
- After-hours callers hang up and call the next company.
- Your team repeats the same hours, pricing, and service-area answers all day.
How it works
- 01A call comes in that nobody answers, or arrives after hours.
- 02The AI receptionist greets the caller in your business's voice and language.
- 03It answers routine questions about hours, service areas, and what you do.
- 04It captures the caller's name, number, address, and the reason for the call.
- 05It books an appointment or escalates urgent calls to a person.
- 06You get a written call summary and a new record in your CRM.
What's included
- 24/7 call answering
- Custom greeting and script
- Routine question answering
- Lead capture and qualification
- Appointment booking
- Live call transfer rules
- Written call summaries
- CRM record creation
Who this is a good fit for
- Field-service businesses where the owner or crew can't answer mid-job
- Practices with predictable, repetitive front-desk questions
- Businesses with meaningful after-hours or weekend call volume
Human handoff
You decide when a person takes over. Urgent requests, upset callers, or anything outside the script can be transferred live or sent to your team as an immediate alert with a written summary.
Systems it can connect to
Common examples. If your software has an integration or API, we can usually work with it.
- Your business phone line
- Google Calendar
- Microsoft 365
- HubSpot
- Jobber
- Housecall Pro
- ServiceTitan
- Email & SMS alerts
Starting price
$1,500 setup
+ $299/month
Pricing depends on call volume, integrations, and complexity.
Build My AI ReceptionistHow we implement it
- 01
Audit
We look at the current workflow and confirm automation makes sense.
- 02
Design
We map each step and decide where automation and people belong.
- 03
Build
We connect your existing tools and set up the workflow.
- 04
Test
We test edge cases, failures, and human handoffs before launch.
- 05
Launch & improve
We go live, monitor results, and refine over time.
Questions about ai receptionist
- Will callers know they're talking to AI?
- We recommend being upfront. The receptionist identifies itself as an automated assistant and offers to connect the caller with a person.
- What happens with an emergency call?
- We define escalation rules with you. Urgent calls are transferred or trigger an immediate alert to the on-call person.
- Does it replace my front desk?
- No. It covers the calls that currently go unanswered and handles routine questions so your team can focus on the ones that need judgment.
Related automation services
- Missed-Call RecoveryA missed call is usually a lost job. Missed-call recovery texts the caller the moment you can't pick up, so the conversation continues instead of ending.
- Appointment Scheduling AutomationPhone tag costs hours every week. Scheduling automation lets customers book a real slot on your calendar and keeps everyone reminded until the appointment happens.
- Customer Support AutomationMost inbound questions are the same ten questions. Automating them frees your team for the conversations that actually need a person.
See all 8 automation services or read about our client websites and results.
Request an Automation Audit
Not sure what to automate?
Tell us about the repetitive work in your business. We'll tell you whether it can be automated and what we'd recommend.